Return and Exchange
Our mission is always to ensure our customers are completely satisfied with their purchase.
If you are unhappy with your product, we are willing to accept a return within 7 days of receiving your shipment. Every item must be returned in its original condition along with its receipt or proof of purchase. We will not accept returns or exchange items that show obvious signs of wear or abuse following quality inspection.
* All SALE items and bespoke orders are not eligible for returns or exchanges.
To request a return, please email us with the following information at firstname.lastname@example.org within 7 days of receiving your shipment.
- Product name
- Reason for return
Please note! Customers are responsible for all shipping cost.
For complete confidence, we recommend using a trackable postal or courier service. We cannot accept responsibility for parcels lost in transit.
If you have any questions regarding our returns and exchanges policy, please feel free to contact us at email@example.com.