Please find answers to popular questions below, if you cannot find the answer to your question, please contact our customer care service at email@example.com and we will get back to you as soon as possible.
How do I find out my ring size?
We provide full details on how to measure your ring size, please visit our Size Guide page by clicking here.
How do I care for my jewellery?
We recommend using a mild soap with warm water, (except for pearls) and a soft, microfiber cloth to polish your jewellery. Always store it in its pouch following use. For further details on caring and storing jewellery, visit our Jewellery Care page.
Do you offer a repair and resizing service?
Yes, we offer a free resizing service and free damage repair service within six months of purchase, following that period, we charge a reasonable fee for any repair or resizing required. Please note, stone replacement is not included in our free damage repair service.
Please visit our Warranty and Damage Policy page for further details on our repair and resizing service.
What is your Return and Exchange policy?
We do offer returns and exchanges on unworn jewellery that is returned in its original condition, within 7 days of delivery. Please visit our Return and Exchange policy page here for further details.